Frequently Asked Questions

We offer a complete range of services for Amazon Sellers: receiving and quality control of goods, product preparation according to Amazon standards, FNSKU labeling, shipping plan creation, compliant packaging and multi-marketplace management. We handle the entire process from receiving your goods to delivery to Amazon centers.

Standard processing takes 1–2 working days from receipt of the goods at our warehouse — 2 working days for FBA, 1 working day for FBM orders placed by 12:00. These are operational targets, not binding deadlines. For urgent orders, we offer an express service with same-day processing. Times may vary based on volume and complexity of the required preparation.

We don't have a mandatory minimum volume. We work with both beginners managing a few products per month and large sellers moving thousands of units. Our prices are scalable and become more competitive as volumes increase.

Every received item is carefully inspected. We verify the match between received goods and order, check product quality, document any damage or defects with detailed photos, and immediately communicate any anomalies. This process ensures that only perfect products reach end customers.

Yes, we have professional storage spaces with optimized shelving and a real-time inventory management system. You can choose space based on your needs and access your goods when necessary. We offer both short and long-term storage solutions with competitive rates.

Absolutely. We can receive goods from different suppliers and consolidate them into a single shipment to Amazon. This is especially useful for online arbitrage and retail arbitrage sellers sourcing from many different retailers, and it lets you optimize shipping costs and simplify your inventory management.

No, we work with complete transparency. All costs are clearly communicated in advance. The only additional charges could come from extra services not previously agreed (e.g., special packaging on request), which are always communicated and approved before execution.

Your data security is our priority. All data is processed according to GDPR, with encrypted systems and access limited only to authorized personnel. We never share information with third parties and can sign non-disclosure agreements (NDA) if requested.